Frequently Asked Questions

• How do I submit a claim for out-of-network reimbursement? 
• How much is my "out-of-network" deductible? 
• After I meet my deductible, how much can I be reimbursed for an initial psychiatric evaluation (CPT code 99205, add modifier +95 if telehealth) and follow-up psychotherapy session (CPT codes 99212/99213/99214 + 90836/90838, add modifier +95 if telehealth)?

I am partnered with Reimbursify for you to easily submit claims for out-of-network health insurance reimbursement from your smartphone. Your first submission is free. You can download the app, or click this link to get started: https://reimbursify.com/individual-page/ 

I encourage all patients to contact their insurance company to determine the exact amount you will pay for out-of-network services prior to our visit. 

Prior to our appointment, you will receive a link with access to your patient portal. This will have information about my office location, practice policies, privacy notice and intake forms. 

Please complete these forms at least 48 hours prior to your initial evaluation or your appointment will need to be rescheduled. 

At our first visit, I will ask you about your current concerns, clarify your mental health and medical history, review initial diagnostic impressions and discuss potential treatment options. Please bring a list of your prescription medications and any over-the-counter medications or supplements, as well as any important medical or mental health records. The first three visits are a consultative period to determine whether we are a good fit. If my expertise is not a good match for your needs, I can assist you with a referral to another provider. 

My office is located in downtown Tacoma, so please arrive 10-15 minutes prior to your appointment to allow time for parking. There is metered parking on all surrounding streets, including behind the building in Court A, as well as on Pacific Avenue, Commerce Street, and S. 7th & 8th streets.

All providers in our office suite are fully vaccinated against COVID-19. In addition, I run an air purifier in the room and sanitize high-touch surfaces between each appointment. 

If you have recently been exposed to COVID-19, or if you have any of the  following symptoms, please DO NOT come to your scheduled in-person appointment: fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, diarrhea. 

Please call the office as soon as possible to discuss alternative options for your visit. 

Please select the "New Patient" tab above and complete the online screening form. Please note, due to high volume, I am unable to respond to all requests. If I have availability, I will reach out to you as soon as possible to discuss further.

I currently offer both in-person and virtual appointments, if it is appropriate for your situation. I am happy to discuss options further during our screening phone call. 

If you experiencing a behavioral health crisis, please call/text 988 for the Suicide & Crisis Lifeline. If this is a life-threatening emergency, please call 911 or go to the nearest emergency room. 

Additional crisis resources: 

• Pierce County Crisis Line: 1-800-576-7764 
• King County Crisis Line: 1-866-427-4747
• National Suicide Prevention Lifeline: 1-800-273-8255

These services are available 24 hours/day, 7 days/week. Please contact me when you are in a safe, secure environment.